tbazze Privacy Policy

tbazze may collect two types of information from you — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

During registration and account management, we collect the following information:

• Full name
• Email address
• Mobile number
• Date of birth (for age verification — to confirm 21+)
• Password (stored in encrypted form)
• Payment-related information (bKash, Nagad, Rocket, or bank account details)
• Documents required for identity verification

1.2 Automatically Collected Information

When you use our platform, some technical information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Source of website visit (referral URL)
• Session duration and page view history
• Information collected through cookies and tracking technologies
• Transaction history and gaming activity data

tbazze uses your information only for legitimate and transparent purposes. The areas in which we use your information include:

2.1 Service Delivery and Operations

• Creating and managing your account
• Processing deposits and withdrawals
• Running gaming services without interruption
• Providing customer support
• Managing bonuses and promotional offers

2.2 Security and Legal Compliance

• Preventing fraud and illegal activity
• Ensuring age verification (users aged 21+ only)
• Complying with anti-money laundering (AML) policy
• Completing Know Your Customer (KYC) procedures
• Meeting legal obligations

2.3 Platform Development

• Improving user experience
• Identifying and resolving technical issues
• Planning new features and services
• Conducting statistical analysis

2.4 Communication and Notifications

• Sending important account-related information
• Notifications about promotional offers and bonuses (based on consent)
• Informing about policy changes

tbazze does not sell or rent your personal information. However, information may be shared with trusted partners in specific circumstances:

3.1 Payment Processors

Necessary financial information is shared with bKash, Nagad, Rocket, and bank partners to complete transactions. This information is used solely for the purpose of payment verification.

3.2 Technology Partners

Game providers (Pragmatic Play, JILI, PG Soft, Spribe, etc.) supply technical services to operate the platform. Only the necessary technical information is shared with these partners.

3.3 Legal Obligations

In response to lawful requests from government or regulatory authorities, or for the investigation of fraud and criminal activity, necessary information may be provided to the authorities.

3.4 Business Changes

If tbazze undergoes a merger, acquisition, or restructuring, user information may be transferred to the new operator. However, the terms of this privacy policy will remain unchanged.

tbazze uses cookies and similar tracking technologies to ensure the functionality of the platform and to improve your experience.

4.1 Types of Cookies

• Essential Cookies: Essential for login sessions and security. Without these, the platform does not function properly.
• Functional Cookies: Remember your preferences and settings — such as language selection.
• Analytics Cookies: Collect site usage statistics to help improve the platform.
• Marketing Cookies: Help display relevant advertisements.

4.2 Cookie Controls

You can control or delete cookies from your browser settings. However, disabling essential cookies may prevent you from using some features of the platform.

tbazze applies industry-standard security measures to protect your personal information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL encryption.
• Encrypted Storage: Passwords and sensitive data are stored on servers in encrypted form.
• Access Control: Only authorized staff can access the information they need.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Firewall and DDoS Protection: Advanced cybersecurity measures are maintained at the server level.
• Two-Step Verification: Additional verification is in place for suspicious login attempts.

However, no online platform can guarantee 100% security. We ask you to use a strong password and not share your login details with anyone.

tbazze retains your personal information only for as long as necessary. The following factors are considered when determining the retention period:

• All information is retained while the account is active.
• Even after an account is closed, certain information (such as financial transaction records) may be retained for a specified period due to legal obligations.
• After the required period, information is securely deleted or anonymized.
• In the case of a dispute or investigation, relevant information may be retained for an extended period.

You have the following rights regarding your personal information:

7.1 Right to Access Information

You may request a copy of your personal information held by us at any time.

7.2 Right to Correct Information

If your information is incorrect or out of date, you may request that it be corrected.

7.3 Right to Delete Information

In certain circumstances, you may request that your information be deleted. However, it may not be possible to remove all information due to legal obligations.

7.4 Right to Object to Processing

You may object to the processing of your information for marketing communications or other specific purposes. After receiving your request, we will take action accordingly.

7.5 Right to Data Portability

You may request your provided information in a common format, which can be used with other services.

To exercise these rights, contact us via live chat or email. We will process your request as quickly as possible.

tbazze is for those aged 21 and above only. We do not knowingly collect information from minors. Age verification is in place at the time of registration. If we learn that a minor has registered, their account will be closed immediately and the related information will be deleted.

If a parent or guardian believes their child has registered on tbazze, please contact us.

tbazze may update this privacy policy from time to time. If there are any significant changes to the policy, we will:

• Post a clear notice on the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the page

If you continue to use the platform after changes have been made, you will be considered to have agreed to the new policy. We therefore recommend checking this page regularly.

If you have any questions, concerns, or requests about this privacy policy, please contact us. Our privacy team is always ready to assist you.

We will try to respond to your request as quickly as possible after receiving it. For complex matters, a response will be given following a full investigation.